RETURNS & EXCHANGES
We use standard US and EUR sizes to help you pick the perfect size. Please note that natural leather expands by about half a size to the take the shape of your feet. However if you still want to swap your jutties for another size then please notify us by an email within 48 hours of the product being delivered to you. You may can exchange it to us at DESIDORA within one week in its original box packing , Makrana mohalla, near toorji ka jhalra JODHPUR, (RAJ.) 342001. In such cases, the customer will have to write in to desidora4@gmail.com and a prompt response is guaranteed from our end. We do not entertain refund & cancellation requests.
Pairs bought on SALE price will not be exchanged or returned.
We do not entertain refunds & exchanges on International orders.
Please Note- During festivals, Pandemics or adverse weather conditions your shipment could get delayed. We ensure you that we will try our best to have your parcel delivered to you in good time.
SECURITY & PRIVACY POLICY Desidora is committed to protecting the privacy of visitors to this site (www.desidoraindia.com). At desidora, we want you to have an enjoyable shopping experience. And while it is necessary for us to collect certain personal information, we respect and protect your right to privacy as set forth in this Privacy Policy. The nature of the information collected (if any), is simply to allow us to contact you should you choose to or for us to contact you on the basis of a business relation you establish by purchasing or making an order online. This is solely for the purpose of being able to follow-up on any order that you may initiate on this site. The information stored does NOT include any financial details, other than details related to purchase or interest of products by you, and is purely restricted to order, contact and preferences. We strictly do NOT capture or store any account or card numbers.
We may collect your session, contact and order information on our server and on your browser in the form of session storage or cookies. We will NOT share it with any third party, other than those necessary to make the delivery of the product to you, marketing material to you and improvement purposes. We may send marketing material in the form of emails or common digital mediums, to your contact information also. We may also study your spending patterns to improve our service offering. Needledust reserves the right to make alterations to this policy in the future without notice.
